Pecos-Barstow-Toyah ISD is excited to announce a makeover of its popular “Just Ask!” feature with an all-new look and expanded capabilities. The district’s “Just Ask!” form has been transformed into an interactive AI-powered chatbot—making it easier than ever for families to get answers to their questions anytime, anywhere.
The new Just Ask! chatbot, powered by AlwaysOn, can now be found floating on every page of www.pbtisd.net in the bottom right corner of the screen. Families can simply click the chat icon to receive instant answers to commonly asked questions about district events, enrollment, transportation, school hours, calendars, and more—without needing to call or email.
“This update reflects our continued commitment to accessibility and family engagement,” said Superintendent Brent Jaco. “We want families to feel supported and connected to their schools at all times, and this new chatbot helps provide that level of service by delivering quick, accurate information right at their fingertips.”
The Just Ask! chatbot offers:
24/7 access to district information and resources
Instant responses to frequently asked questions
Bilingual functionality for English and Spanish speakers
Mobile-friendly design that works seamlessly on any device
For more specific questions, suggestions, or concerns, families can still reach out directly through the “Contact Us” form located at the bottom of the chatbot page. All submissions through the contact form continue to go straight to PBTISD departments and campuses for personal follow-up.
“Our goal was to enhance the experience without removing the personal connection our families value,” Jaco added. “The chatbot adds convenience, but we’re still here for one-on-one support whenever needed.”
PBTISD invites families to explore the new Just Ask! chatbot today by visiting www.pbtisd.net and clicking the “Just Ask!” chat icon at the bottom right of the page.